Thank you for choosing our CBD products. We strive to provide you with the best possible experience and satisfaction. However, we understand that circumstances may arise where you may need to request a refund. This Refund Policy outlines our guidelines and procedures for refund requests on purchases made through our website.
        Eligibility for Refunds:
    •    Refunds are only applicable to purchases made directly through our website.
    •    Refunds are available for unopened, unused products within 30 days of the original purchase date.
    •    To be eligible for a refund, you must provide proof of purchase, such as an order number or receipt.
        Non-Refundable Items:
    •    We do not offer refunds on opened or used products, unless they are defective or damaged upon arrival.
    •    We cannot provide refunds for any shipping or handling charges.
        How to Request a Refund:
    •    To initiate a refund, please contact our customer support team by email or phone within the 30-day period from the original purchase date.
    •    Provide your order details and a brief explanation of why you are requesting a refund.
    •    Our customer support team will review your request and respond within a reasonable timeframe.
        Refund Process:
    •    If your refund request is approved, we will issue a refund to the original payment method used for the purchase.
    •    The refund amount will exclude any shipping or handling charges incurred during the initial purchase.
    •    Refunds may take up to [X] business days to reflect in your account, depending on your payment provider.
        Damaged or Defective Products:
    •    If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving your order.
    •    Provide relevant details, including photographs or videos demonstrating the issue.
    •    Our customer support team will assess the situation and provide instructions on returning the damaged or defective product.
    •    Upon receipt of the returned product, we will either issue a refund or send a replacement, depending on your preference and product availability.
        Exchanges:
    •    We do not offer direct exchanges. If you wish to exchange a product, you must first return the original item following the refund process outlined above and then place a new order for the desired item.
        Changes to the Refund Policy:
    •    We reserve the right to modify or update this Refund Policy at any time without prior notice.
    •    Any changes will be effective immediately upon posting the revised Refund Policy on our website.
Please note that this Refund Policy is part of our overall Terms and Conditions, and by making a purchase on our website, you agree to be bound by both the Refund Policy and the Terms and Conditions.
If you have any further questions or require assistance, please don’t hesitate to contact our customer support team.